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Customer satisfaction

Av Trimble smartdelivery | Article | September 24, 2019

Would the Future of Delivery be modelled by Customer Experience?

How the future of delivery services is being transformed to make the customer journey more seamless through the latest smart technologies such as sensors, self-driving techs and delivery drones.
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Av Trimble smartdelivery | Article | September 17, 2019

Ways to Improve the Responsiveness in Retail Logistics

Responsiveness in Retail Logistics is essential to ensure that a supply chain is equipped to respond quickly to any unexpected event and decrease downtime.
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Av Trimble smartdelivery | Article | July 4, 2019

Omnichannel Logistics and the Challenges to Reach Customer Satisfaction

How food and non-food retailers enhanced their customer interaction by adopting an omnichannel model, and why logistics plays a vital role in delivering instant customer gratification.
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Av Trimble smartdelivery | Article | June 25, 2019

Last Mile Delivery Extra Services and Customer Experience

Carefully planned and implemented extra services when added to last mile delivery can enhance customer satisfaction, increase loyalty and improve retention.
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Av Trimble smartdelivery | Article | June 17, 2019

New Age of Customer Satisfaction – Delivering to Millennials

With disruptions in conventional retailing, this is how companies can embrace omnichannel and e-commerce retailing to efficiently cater to a new age of customer impatience and demands.
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