How Retailers and Delivery Operators can Gear Up for Peak Period
Come the holidays, retailers and delivery operators are at their busiest. Here are some tips on how the peak period can be well-managed by careful planning.
Get Your Online Business Ready for Peak Period Success
Holidays account for 30% of annual sales. Here’s how you can help your online business boost profits during this peak period and ensure customer delight.
Would the Future of Delivery be modelled by Customer Experience?
How the future of delivery services is being transformed to make the customer journey more seamless through the latest smart technologies such as sensors, self-driving techs and delivery drones.
Ways to Improve the Responsiveness in Retail Logistics
Responsiveness in Retail Logistics is essential to ensure that a supply chain is equipped to respond quickly to any unexpected event and decrease downtime.
The Impact of Green Delivery on Customer Satisfaction
As consumers are becoming increasingly environmentally conscious, companies need to explore greener delivery options to reduce their carbon footprint and create an eco-friendly customer experience.
Join our webinar and learn how to get the peak in your performance
Deep breath – peak season is nearly upon us. We’ve gathered a panel of experts who will share their top tips on how you can not only improve your peak season performance but learn from it to improve your year round results.
Join us at Parcel+Post Expo in Amsterdam
PocketMobile will attend Parcel+Post Expo in Amsterdam October 1-3. You are welcome to join our post-show reception for networking and drinks!
Self-service and Customer Experience in Retail Logistics
Positive customer experience is THE competitive advantage that you need today. One way to improve customer experiences – use the right self-service technology.
Optimise Delivery Services & Experience at the Doorstep
The goal of a company’s logistics channel is to ensure that the product is delivered to the customer on-time and without any unfavourable incidents. The area where companies face the most problems is the last mile.
DHL Sweden extends their Service Point delivery with guiding maps to enhance Customer Experience
In order to simplify for consumers to locate their closest Service Point, to receive or send parcels – DHL has extended their tracking and delivery system with a new map tool in their tracking system, PreCom. The tool is delivered by PocketMobile. DHL’s customers will benefit from enhanced service quality.