MARCH 26-28, 2019
“Europe’s premier event bringing together
leading logistics and postal operators”
CREATE THE EFFICIENT LAST MILE
LEVERAGE A PURPOSE DEVELOPED SOFTWARE
DELIVERY AND HAPPY CUSTOMERS!
In the past, Final Mile Delivery has been focussed on operational metrics – collection of orders on time and in full, delivery attempted within the promised time window, levels of loss and damage within agreed limits – all supported by service level agreements between the client and the delivery company. Now, the subject has moved up the board-room agenda to be a key strategic issue and, when done well, an asset and competitive advantage, impacting on operational performance and customer experience.
The reason is clear – a good delivery experience can make or break the whole customer relationship, and as important, getting it wrong costs more than getting it right.
MEET US AND LEARN MORE ABOUT:
- Opportunity to adapting technology to efficiently manage the ever-changing last mile
- How to create and execute the optimal Final Mile Delivery experience
- Leverage data and information to instructions, analytics and reports
- Use gamification to keep your drivers happy and engaged
- Simplify using video instructions to learn on the spot