The fortunes of the mail industry are shifting. The reality is that the mailman gets fewer and fewer letters to deliver each day. Is this an opportunity for mail organizations to leverage their strengths and assets and to shift their focus towards delivery services?
Direct Store Delivery “DSD” is a logistics method that is rapidly spreading to many new industry sectors. The method has traditionally been used mostly within food and beverage logistics.
In 2013, products ordered online generated just over one billion deliveries. By 2018, this number is expected to grow by 28.8% to 1.35 billion. This extreme growth, coupled with increased customer expectations at the time of delivery, has transformed a previously simple delivery signature into an opportunity for delivery workforces to increase both revenue and […]
How can delivery companies create customer experiences for products purchased online that are like, or even better than, purchases in shops over the counter? How do we know what the customer wants?
Are we on the tipping point of a new business era for mobile workflow solutions? Historically, we have seen how enterprises have used mobile capabilities to…
New Zealand Post is investing in the digital space, offering customers unparalleled visibility, choice and control over their delivery options. Behind these customer benefits lies a requirement for real time digital…
