CATEGORY

Article

Av Trimble smartdelivery | Article | August 31, 2019

Self-service and Customer Experience in Retail Logistics

Positive customer experience is THE competitive advantage that you need today. One way to improve customer experiences – use the right self-service technology.
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Av Trimble smartdelivery | Article | August 26, 2019

Optimise Delivery Services & Experience at the Doorstep

The goal of a company’s logistics channel is to ensure that the product is delivered to the customer on-time and without any unfavourable incidents. The area where companies face the most problems is the last mile.
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Av Trimble smartdelivery | Article | July 4, 2019

Omnichannel Logistics and the Challenges to Reach Customer Satisfaction

How food and non-food retailers enhanced their customer interaction by adopting an omnichannel model, and why logistics plays a vital role in delivering instant customer gratification.
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Av Trimble smartdelivery | Article | June 25, 2019

Last Mile Delivery Extra Services and Customer Experience

Carefully planned and implemented extra services when added to last mile delivery can enhance customer satisfaction, increase loyalty and improve retention.
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Av Trimble smartdelivery | Article | June 17, 2019

New Age of Customer Satisfaction – Delivering to Millennials

With disruptions in conventional retailing, this is how companies can embrace omnichannel and e-commerce retailing to efficiently cater to a new age of customer impatience and demands.
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