An overwhelming amount of holiday purchase returns are becoming a serious problem for the retail industry. Holiday returns can severely impair your profits, if not understood and dealt with. This article delves into the details of the holiday returns problem and what you should focus on to fix it.
Wondering how top brands are optimizing their return management? By optimizing your returns management, you can not only save money but generate more revenue by engaging customers longer. This article describes return management best practices and examples to use for inspiration.
Wondering if you should worry about post-purchase activities? According to a study, businesses lose $1.6 trillion a year to customers who leave them. Learn how post-purchase activities affect customer satisfaction.
Drivers play an important role in the reverse logistics process. They can reduce or increase your revenue. Want to know how to optimize a driver’s role?